shipping

Please make sure the address you entered is correct. If you entered an incorrect address, please contact us at karpao.s9@gmail.com

Order processing & shipping

Orders are processed and shipped from our warehouse Monday to Friday. Please note that orders placed Friday to Sunday will be delivered on Mondays and Tuesdays. Additionally, orders placed on holidays or weekends will be processed the following business day. Our standard processing time is 1-3 business days. If an item from your order is out of stock or shipping is delayed, we will notify you immediately via email.

Order delivery & logistics

Our orders are shipped from DE . Our standard shipping option usually has a delivery time of 3-5 working days. You will receive the courier number once the order has been shipped.

Our orders are shipped from CNE. Our standard shipping option usually has a delivery time of 8-10 working days. You will receive the courier number once the order has been shipped.

Check order status

You will receive your order number after successful payment. If you want to check the status of your order, please contact karpao.s9@gmail.com with your order number

Package lost

In case a package is lost, the logistics provider takes full responsibility. If your package was not delivered, please contact us and we will do our best to help you find your lost package.